In early 2020, Bongo IT was brought in by a rapidly growing, environmentally focused B Corp to evaluate and modernize its IT infrastructure. Starting with just 25 office-based users, the company had minimal remote capabilities and relied heavily on outdated, server-based systems. Bongo IT guided the company through a cloud-first transformation, enabling remote work just days before the COVID-19 pandemic hit. Over the following years, Bongo IT remained a trusted partner through international expansion, a major merger, and the adoption of advanced cybersecurity and compliance frameworks.
The client, a B Corp with strong environmental values, approached Bongo IT for support during a period of fast growth and change. At the time, the company had around 25 employees, all working from a central office. Their IT infrastructure included:
An unmanaged router and basic network switches
A Windows server for file storage and domain services
Locally installed Sage 50 accounting software
No MDM solution
No VPN capability
The setup was inflexible and not suitable for remote work—something that would soon become essential.
With no remote access infrastructure in place, the company faced significant operational risk. The IT environment lacked modern security measures, was reliant on legacy systems, and had no clear plan for scale or adaptability. A critical transformation was needed—not only to address current inefficiencies but also to prepare for unknown future demands.
Bongo IT conducted a comprehensive audit of the company’s network and Microsoft 365 setup, identifying multiple gaps in security, remote work readiness, and long-term scalability.
Key actions included:
Decommissioning the on-premise server
Migrating data to SharePoint Online and OneDrive
Joining all user devices to Azure Active Directory (AAD)
Implementing Office 365-based collaboration and productivity tools
The migration was executed over a weekend. Just one week later, the COVID-19 pandemic forced a global shift to remote work—timing that proved incredibly fortunate.
Seamless transition to remote work, enabling business continuity during the pandemic
Improved cybersecurity through the use of software firewalls and the early foundations of Cyber Essentials compliance
Scalable user support as staff began working from across the UK and beyond
Continued partnership through rapid growth, as employee numbers climbed from 25 to over 160
Although the company later merged with a larger U.S. corporation and rebranded, Bongo IT continued providing core support in the UK and Europe. When the American IT provider mishandled the data migration—resulting in the loss of historical Teams data—Bongo IT’s reliable presence proved essential.
Ongoing Support & Global Expansion
As the B Corp expanded globally, Bongo IT:
Deployed laptops and hardware across the UK, Europe, and countries like India, South Africa, Brazil, Mexico, and the Philippines
Rolled out Microsoft Intune for full device management and custom configuration
Helped onboard an Indian IT entity to provide regional support
Introduced Apple Business Manager for fleet-wide Mac integration
Deployed critical security tools and compliance solutions aligned with ISO27001 and Cyber Essentials Plus
The IT landscape is now:
Fully cloud-based and monitored 24/7
Secured and scalable, with structured onboarding/offboarding
Compliance-driven, with forward planning and test environments in place before any changes
From a local office setup to a globally distributed workforce, Bongo IT has helped this B Corp stay secure, efficient, and adaptable. Through proactive planning, continuous improvement, and a focus on aligning IT with business needs, Bongo IT has enabled sustainable growth and technological resilience.